We have been using World Access Communications for our toll free forwarding service for our call centers located in Mexico since June, 2014. We are a large resort company with 6 large hotels located in Mazatlan, Cozumel, & Riviera Maya under our management.
We were able to keep our existing toll free numbers that were previously serviced by Telmex, World Access Communications ported them over to their robust network without any downtime at all.
In addition to reducing our previous monthly cost with Telmex by over 40% monthly, W.A.C provided us with both USA and Canadian origination for our toll free numbers something that Telmex couldn’t provide us with. They also provide us with a real time online management portal where we can view our call details and manage our toll free numbers in real time.
We strongly recommend using World Access Communications for any large/medium size hotel looking to reduce their monthly costs and upgrade their current toll free forwarding service.